A non-refundable deposit is required to book a particular day for the Forge Experience. The Experience may be transferred to a different day, but the deposit is used to arrange the insurance and cannot be refunded once a day is confirmed.
Gift vouchers are non-refundable.
The Experience begins with a health and safety briefing – any participant found to be wilfully ignoring instructions from this briefing or any other health and safety related instruction during the day will be refused further tuition and asked to leave the premises. No refund will be given.
Half day vouchers may be extended to full day vouchers by paying the difference in cost. Generally a week’s notice is required to ‘upgrade’.